“KEEPING OUR PROMISE: The Use of Modern Quality Assurance Methods in Nonprofit Management”

by | October 10, 2003 | Tropman Reports | 0 comments

This report describes how trustees and staff of nonprofit organizations can use quality control methods to keep promises to the people they serve. Nonprofits are often a source of hope for the communities and service recipients they work with and for. Ensuring the quality and congruence of the nonprofit’s mission is essential for effective management and governance, and ultimately satisfaction with the nonprofit.

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